Terms of service

Terms of Service

Last Updated: May 2026

Welcome to Aiko Cases. These Terms of Service ("Terms") govern your access to and use of aikocases.com and any products or services offered by Aiko Cases.

By accessing our website or purchasing from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

1. General Conditions

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence, or that you have given us your consent to allow any minor dependents to use this site.

You may not use our products for any unlawful or unauthorized purpose.

You must not transmit any viruses, malware, or destructive code through the website.

Violation of any of these Terms may result in immediate termination of your access to our services.

2. Products and Services

Aiko Cases specializes in custom-made, print-on-demand phone accessories and related products.

We reserve the right to:

  • Modify or discontinue products at any time

  • Limit sales of products to any person, geographic region, or jurisdiction

  • Refuse any order at our sole discretion

We make every effort to display product colors and designs accurately. However, we cannot guarantee that your device's display will accurately reflect the final product.

3. Pricing and Payment

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors at any time.

Payment must be completed before an order is processed and fulfilled.

All transactions are processed securely through trusted third-party payment providers.

4. Order Accuracy

You are responsible for ensuring that all information provided during checkout is accurate, including:

  • Shipping address

  • Billing information

  • Contact details

  • Device model selection

Aiko Cases is not responsible for orders delivered to incorrect addresses provided by the customer or products ordered for the wrong device model.

5. Production and Fulfillment

All products are produced after purchase through our print-on-demand fulfillment process.

Production and shipping times are estimates only and may vary depending on:

  • Product demand

  • Carrier delays

  • Seasonal factors

  • Customs processing

We are not liable for delays caused by shipping carriers, customs authorities, or circumstances beyond our reasonable control.

6. Shipping

Shipping times provided on our website are estimates and not guarantees.

Risk of loss and ownership of products pass to the customer once the order has been handed over to the shipping carrier.

Customers are responsible for any customs duties, taxes, or import fees that may apply in their country.

7. Refunds and Returns

Our Refund & Return Policy forms part of these Terms of Service.

By placing an order, you agree to the terms outlined in our Refund & Return Policy.

Because our products are made to order, returns and exchanges are generally not accepted except in cases of defective, damaged, or incorrect products.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Branding

  • Graphics

  • Product designs

  • Images

  • Text

  • Website content

is the property of Aiko Cases or its licensors and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, or exploit any content without prior written permission.

9. User Content

If you submit reviews, feedback, comments, suggestions, or other content to Aiko Cases, you grant us a non-exclusive, royalty-free, worldwide license to use, reproduce, publish, and display such content for business and marketing purposes.

You agree not to submit content that:

  • Is unlawful

  • Is defamatory

  • Infringes intellectual property rights

  • Contains malicious software

  • Violates the rights of others

10. Limitation of Liability

To the maximum extent permitted by law, Aiko Cases shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from:

  • Use of our website

  • Purchase of our products

  • Delayed deliveries

  • Service interruptions

  • Technical issues

Our total liability shall not exceed the amount paid for the product giving rise to the claim.

11. Disclaimer of Warranties

Our website and services are provided on an "as is" and "as available" basis.

We do not guarantee that:

  • The website will be uninterrupted or error-free

  • Information on the website will always be accurate or current

  • Products will meet every customer's expectations

Except where required by law, all warranties are disclaimed.

12. Indemnification

You agree to indemnify and hold harmless Aiko Cases, its owners, affiliates, partners, employees, and service providers from any claim, demand, liability, damage, or expense arising from:

  • Your breach of these Terms

  • Your misuse of the website

  • Your violation of any law or third-party rights

13. Privacy

Your use of our website is also governed by our Privacy Policy.

By using our website, you acknowledge that you have read and understood our Privacy Policy.

14. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Portugal, without regard to conflict of law principles.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Portugal.

15. Changes to These Terms

We reserve the right to update, modify, or replace any part of these Terms at any time.

Changes become effective immediately upon posting on this page.

Your continued use of the website following any changes constitutes acceptance of those changes.

16. Contact Information

If you have any questions regarding these Terms of Service, please contact us:

Aiko Cases
Email: support@aikocases.com
Website: aikocases.com

By accessing or using our website, you acknowledge that you have read, understood, and agreed to these Terms of Service. ♡